Factsheets

The place to find out more

For more in-depth content on our individual products, services and facilities, download available content below.

Kent Technical Specifications

Our flagship facility in Maidstone is a Tier-3 data centre offering world-class and connectivity services to all types of businesses.

Check out our data centre's power, cooling, connectivity, facility, monitoring and security specifications.

Rack Space Specifications

Our rack space can be personalised, as we know one-size does not fill all and your needs must be specifically tailored to you.

From simple u-space to full rack specification, our rack space is delivered in an ISO 27001 certified data centre.

Remote Hands & Technical Support

We have skilled engineers and technicians on hand 24/7/365 to provide our clients with an outstanding level of support.

Our basic remote hands and technical support are fee. Other services are priced in the following downloadable document.

Sussex Technical Specifications

Located just minutes from Gatwick Airport, this new site is perfect for Sussex-based and international businesses of all kinds.

Check out our data centre's power, cooling, connectivity, facility, monitoring and security specifications.

Backhaul Services Explained

Custodian provide an uncontended synchronous connection between two sites with a layer 2 Ethernet interface presentation.

Our network and trusted carriers are able to offer everything from 1Gb MPLS circuits to 40Gb - 100Gb wavelengths services.

Cloud Connect Service

Our Cloud Connect Service enables your business to operate securely and efficiently, with fast, reliable and direct private connectivity into the cloud.

Connecting you to the world's leading cloud providers. Find out more about how Cloud Connect can benefit your business.

DDoS Mitigation

Following an increasing number of high-profile DDoS attacks, we have launched a new mitigation service to fight back.

Check out our DDoS Mitigation guide to see how we protect client's against such attacks and why you should invest.

Infrastructure Overview

With a 100% uptime record, we own our own facility capable of pretty much unlimited power, connectivity and space.

Take a closer look at our infrastructure options within our flagship site located in the heart of Kent – Maidstone.

Parcel Deliveries and Collection

Custodian are happy to take deliveries on a client's behalf and store them at the data centre for a limited time.

To ensure they're correctly booked in and stored, the following procedures must be used. The same applies to parcel collections.

ISO/IEC 27001:2013 Certificate of Registration

ISO 27001 is the most widely accepted certification for supporting information security and has been held by Custodian since 2011.

Custodian data centres security management system and processes are completely covered by the certification.

Power Redundancy Explained

Our customers benefit from a true 2N approach to power which has seen us have zero outages to date.

We explain in this document the difference in redundancy approaches that data centres take.

Data Centre Tiers Explained

Our flagship facility in Maidstone is a Tier-3 data centre offering colocation, cloud and connectivity.

This document explains the tier system and how we fit into that Tier-3 bracket of data centre.