Dedicated support for your business

Support you can rely on, when you need it.

NOC Support Engineer

Our support services

Unrivalled support and service is at the heart of everything we do.

Our specialist technical teams are on hand 24/7/365, providing everything from remote hands support and migration through to specialist network and infrastructure consultancy services.

So, whether you need a server rebooted at 3am or need support planning your cloud migration, our team is there to help whenever you need them. We take pride in our team being fully in-house, meaning our team is truly our team.

Why not work with a Data Centre that is here to support your business, whenever you need them.

Our key metrics

We pride ourselves on delivering for our customers

88 NPS Score

Our customers rate us and would recommend us!

3 minutes

The average response time for a support ticket being responded to


Average response rating to all support tickets raised (annual average)


The number of full time NOC & Technical staff we have at your service

What services do we offer?

Supporting your business on a wide range of services

Remote Hands Support

From rebooting servers to swapping cables – our team are on-hand 24/7, saving you time and money. A true extension of your team.

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Technical Consultancy

Our extensive experience enables us to be uniquely placed to support your business on a wide range of complex projects. From digital transformation to cloud migration – we are here to help.

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Rack & Stack

Leave the physical work to us. Our skilled in-house team are here to ensure your equipment is setup correctly and as you want it.

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Bespoke Support

Need custom reports? Or have specific remote hands requests? We will always do our best to accommodate even the most custom of requests.

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See what our customers have to say

Holiday Extras

Custodian proved to be a perfect choice for us. They offered an excellent service - giving us 24/7 support, great connectivity, a green data centre and an attentive account manager who understands our needs and us.

Damien Turner - Head of IT

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We were very impressed with Custodian's team, capability and attention to detail in all areas. The detailed tour from them highlighted Custodian's leading use of technology to ensure a highly resilient, secure and efficient data centre space which met all our requirements and exceeded our expectations.

Sonia Blizzard - Director

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From day one we were treated as an important customer, regardless of the fact that we had taken some of the smallest amount of space possible. Growing from a quarter rack to seven racks, we are now fully committed to growing the business in the UK and internationally. Custodian will remain at the core of helping us develop our infrastructure.

Mark Instance - MD and Founder

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