Privacy Policy

We collect personal data about:

  • Website Visitors
  • Clients & Potential Clients
  • Contractors and Suppliers
  • Employees (current and former) and Job Applicants
  • We will not disclose any information to any third party without permission except to help prevent fraud, or if required to do so by law.

Our legal basis for processing the personal data is:

  • To fulfil a contract we have with you, or
  • When it is our legal duty, or
  • When it is in our legitimate interest, or
  • When you have consented to it.

We process personal data for certain legitimate business purposes, which include some, or all, of the following:

  • Where the processing enables us to enhance, modify, personalize, or otherwise improve our services/communications for the benefit of our clients
  • To identify and prevent fraud
  • To enhance the security of our network and information systems
  • To better understand how people interact with our website
  • To provide communications which we think will be of interest to you
  • To determine the effectiveness of promotional campaigns and advertising

Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of those rights.

You have the right to object to this process if you wish, and, if you wish to do so, please contact us using the details in 4.7 How to Contact Us. Please bear in mind that this may affect our ability to carry out the tasks above for your benefit.

We will only retain your information for as long as is necessary for the purposes and legal bases set out in this policy unless a longer retention period is required or permitted by law.

Personal Data and Your Rights

If you wish to access, correct, erase, restrict, transfer or object to the use of your personal data in any way, please contact us using the details below (How to Contact Us) to discuss your requirements.

You can also make a complaint to the ICO who is an independent regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Cheshire, SK9 5AF


We would like to send you information about products and services of ours that may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

Cookie Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit or

You can set your browser not to accept cookies from your browser. Please be aware that, in a few cases, some of our website features may not function as a result.

For more detailed information about the cookies we use, see the table below.

Necessary Cookies

Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We’d like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see the table below:

Cookie Name Purpose
Cookie preference cookie-alert-displayed This cookie is used to remember a user’s choice about cookies on Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Live chat preference chat-minimised This cookie is used to remember whether the live chat widget has previously been minimized.
Universal Analytics (Google) _ga
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google’s overview of privacy and safeguarding data

MouseFlow mf_[session]
These cookies are used to collect information about browser sessions and new and returning website visitors. This is done simply by a yes/no toggle – no further information about the user is stored.

Mf_[session] – this cookie expires when the site visit expires.
mf_user – this cookie has a lifetime of 90 days.

YouTube cookies PREF*
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Read more at YouTube’s embedding videos information page.

PREF – * expires after eight months
VSC – * expires at the end of your session
VISITOR_INFO1LIVE – * expires after eight months
remote_sid – * expires at the end of your session

LinkedIn li-oatml
These cookies are used to identify site visitors for conversion tracking, re-targeting, and analytics.
Expires after 1 month.
Portal ci_session
Stores session specific variables to make use of the portal more fluent. The cookie is deleted when the session is ended.
Portal csrf_cookie_name Enables a CSRF protection cookie token to be set. The token will be checked on a submitted form. This is standard practice to prevent form data from being manipulated or submitted from a third-party form.
Portal mf_[website-id] 1st party cookie, session lifetime: A cookie for identifying the current session on a website. The cookie contains information about the current session but does not contain any information that can identify the visitor. This cookie is deleted when the session ends, meaning when the user leaves the website.
Portal mf_user 1st party cookie, persistent: A cookie for checking if the user is new or returning. This cookie establishes whether the user is a returning or first-time visitor. This is done simply by a yes/no toggle and no further information about the user is stored. This cookie has a lifetime of 90 days.

Links to other websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and / or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether they are linked to by our own site.

Changes to our privacy policy

We will keep our privacy policy under regular review and update it when necessary. This privacy policy was last reviewed on 17th October 2023.


We are committed to continually improving our Information Security management system in line with developments in technology as well as in legislation and regulation. Audits and reviews of our security controls, policies and procedures take place on a regular basis.

Custodian DC Ltd is certified by BSI to ISO 27001 under certificate number IS 600742.

How to contact us

Please contact us if you have any questions about our privacy policy or the information, we hold about you:

Custodian DC Ltd.
Vinters Business Park,
New Cut Rd,
ME14 5NZ


01622 230382

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