Privacy Policy

Custodian Data Centres

We collect personal data about:

  • Website Visitors
  • Clients & Potential Clients
  • Contractors and Suppliers
  • Employees (current and former) and Job Applicants

We will not disclose any information to any third party without permission except to help prevent fraud, or if required to do so by law.

Our legal basis for processing the personal data is:

  • To fulfil a contract we have with you, or
  • When it is our legal duty, or
  • When it is in our legitimate interest, or
  • When you have consented to it.

We process personal data for the following purposes and legitimate business interests, which include some, or all, of the following:

  • Where the processing enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our clients
  • To identify and prevent fraud
  • To enhance the security of our network and information systems
  • To better understand how people interact with our website
  • To provide communications which we think will be of interest to you
  • To determine the effectiveness of promotional campaigns and advertising

Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of those rights.

We will only retain your information for as long as is necessary for the purposes and legal bases set out in this policy unless a longer retention period is required or permitted by law.

Personal Data and Your Rights

If you wish to access, correct, erase, restrict, transfer or object to the use of your personal data in any way, please contact us using the details below (4.7 How to Contact Us) to discuss your requirements.

You can also make a complaint to the ICO who is an independent regulator.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

Marketing

We would like to send you information about products and services of ours that may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

Cookie Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies from your browser. Please be aware that, in a few cases, some of our website features may not function as a result.

For more detailed information about the cookies we use, see the table below.

Necessary Cookies

Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see the table below:

Cookie Name Purpose
Cookie preference cookie-alert-displayed This cookie is used to remember a user's choice about cookies on Cusodiandc.com. Where users have previously indicated a preference, that user's preference will be stored in this cookie.
Live chat preference chat-minimised This cookie is used to remember whether the live chat widget has previously been minimised.
Universal Analytics (Google) _ga
_gali
_gat
_gid
AMP_TOKEN
_gac_<property-id>
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
Read Google's overview of privacy and safeguarding data
MouseFlow mf_[session]
mf_user

These cookies are used to collect information about browser sessions and new and returning website visitors. This is done simply by a yes/no toggle - no further information about the user is stored.

mf_[session] - This cookie expires when the site visit expires
mf_user - This cookie has a lifetime of 90 days

YouTube cookies PREF*
VSC*
VISITOR_INFO1_LIVE*
remote_sid*

We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Read more at YouTube's embedding videos information page.

PREF - * Expires after eight months
VSC - * expires at the end of your session
VISITOR_INFO1_LIVE - * expires after eight months
remote_sid - * expires at the end of your session

LinkedIn li-oatml
li_fat_id
These cookies are used to identify site visitors for conversion tracking, retargeting, and analytics
Expires after 1 month
Live Chat   We use Zoho SalesIQ for our Live Chat service. The cookies it uses may be viewed here: https://www.zoho.com/salesiq/cookies-policy.html

Links to other websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and / or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Changes to our privacy policy

We will keep our privacy policy under regular review and update it when necessary. This privacy policy was last reviewed on 12th July 2021.

Security

We are committed to continually improving our Information Security management system in line with developments in technology as well as in legislation and regulation. Audits and reviews of our security controls, policies and procedures take place on a regular basis.

Custodian DC Ltd is certified by BSI to ISO 27001 under certificate number IS 600742.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you:

Address:
Custodian DC Ltd.
Vinters Business Park,
New Cut Rd,
Maidstone,
Kent.
ME14 5NZ

Email:
info@custodiandc.com

Telephone:
01622 230382

Our brand new data centre is coming soon. Find out more.